SATUSEHAT Mobile 4+

Saya sudah registrasi dengan isi banyak data, sampai 7 kerja tidak diapprove. Kemudian saya kontak lewat whatsapp, dan staffnya nanya tentang personal information 7 macam.
Nama,NIK, alamat rumah, nomor telpon dan lain2. Saya kasih snap shot data saya dr aplikasi lindung, staffnya minta saya tulis dengan ketikan😭😭😭

Setelag itu disuruh tunggu dan check status approval setiap saat.

Saya tunggu 2 hari, dan masih belum diapproved. Saya kontak lewat whatsapp, dan ditanya ulang lagi personal information 7 macam seperti diatas. Saya kasih snapshot personal information lagi, dan disuruh ketik pakai tangan😅😅😅

Ampun… in the end, saya dapat email yg bilang tanggal lahir saya tidak sama.

Saya check, ntah kenapa tanggal lahir diaplikasunya bisa salah. Saya langsung perbaiki dan minta diapprove dengan kontak
Lewat whatssapp, disuruh upload data vaksin 3 kali sekali lagi ( tentu saja setiap kontak lewat wa, diminta personal information 7 macam ketik pakai tangan lagi😅😅)

Dengan kesabaran tingkat dewa, saya mau upload data vaksin lagi. Tapi ternyata appsnya tidak punya fungsi supaya saya bisa upload data ulang…. 😂😂😂. TOLONG DIPERPBAIKI SISTEM Dan CARA KERJA STAFFNYA. Terima kasih dan salam KESABARAN TINGKAT TINGGI BAGI TEMAN2 yang mau ikutin peraturan😅😅🤗

Hello, Please make sure you are fully vaccinated at least 14 days before arrival. Register yourself on the PeduliLindungi app or through website pedulilindungi.id and complete your profile. Click the following link https://dto.kemkes.go.id/blog/entering-indonesia-will-need-no-ehac-and-get-temporary-green-status-for-30-days for more info. Thank you.

I have tried to report an error with them and they keep asking for my personal information again. The app was working prior to iOS 15. Now it is not pulling data so there is an error message inside consistently saying error. The incompetence of the people who manage the app simply reply with a generic email to re-send all my data. They don’t look at repairing the app. For a government of Indonesia to have this app which is responsible for the safety of the people, they have great in confidence to deal with simple errors. They’re supposed to be protecting us. And they’re just doing a fake app and it doesn’t work.

Halo richinjapan,
Kami mohon maaf atas ketidaknyamanan Anda.
Kami akan terus berupaya memberikan informasi seakurat mungkin, serta senantiasa memperbaiki performansi aplikasi ini agar lebih mudah digunakan dan kami sangat menghargai kesabaran Anda dalam menunggu perbaikan yang dirilis selanjutnya.
Stay Healthy

It took three days to get the result only to know that it has been rejected just because I did not submit my KTP scan copy but instead a passport scan copy which the app says I can enter 'either' ID No. or Passport number. I don't understand why can you just put both as necessary and make it clear from the beginning. I submitted 4 times all the data and kept seeing red alert error.

Now I have to submit again ALL the data with the KTP scan copy and wait again for God knows how long...

very poor and BAD App for a government run app!

Hello,

In regards to vaccination done outside Indonesia, kindly register yourself through PeduliLindungi at 'Vaccine and Immunization' menu. Choose 'COVID-19 Vaccination' then choose 'Vaccine Non-Indonesia', Complete your vaccination data and click Submit.

You may send an email to vni@dto.kemkes.go.id for any further question.

Thank you